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Frequently Asked Questions
Shipping Policy
Shipping
We want your Sunday Rose Studio order to arrive safely and make its way to you as smoothly as possible. Please review our shipping details below before placing your order.
Where We Ship
At this time, Sunday Rose Studio ships within the United States only. We hope to offer international shipping in the future.
Shipping Rates & Processing Times
Shipping rates are calculated at checkout based on current USPS rates.
In-stock orders are typically packaged and shipped within 5–7 business days, excluding weekends and holidays. Once your order is on its way, you’ll receive a shipping confirmation email with tracking information.
Pre-order items may have longer lead times and will ship according to the estimated timeline noted on the product page.
Lost, Stolen & Delayed Packages
Once your package has been accepted by USPS, its journey is in the carrier’s hands. Sunday Rose Studio is not responsible for packages that are lost, stolen, or delayed in transit.
If something doesn’t seem quite right with your delivery, we recommend contacting USPS with your tracking information. You’re also welcome to reach out to us, and we’ll be happy to help however we can.
Questions?
Have a question about your order or shipping? Please reach out at hello@sundayrosestudio.com.
Thank you for supporting Sunday Rose Studio and this little corner of the needlepoint world.
Return Policy
Returns & Exchanges
Because of the nature of our products, all sales are final, and we’re unable to accept returns or exchanges. That said, we want you to be delighted with your Sunday Rose Studio purchase.
If your order arrives damaged or something isn’t quite right, please reach out. We’re always happy to work with you to find a solution.
Please contact us within 7 days of delivery with any concerns about your order, and we’ll do our best to make it right.
Thank you for shopping small and supporting Sunday Rose Studio.